IT Support and Services

We support and assist the entire School of Life Sciences community in the use of information technology by offering competent and flexible local services.

We guarantee the functioning of infrastructures, facilitate the use of systems, train users and participate in the implementation of new adapted, efficient and secure technologies.

We monitor technological developments and coordinate the evolution of all information technologies in collaboration with the EPFL Vice Presidency of Information Systems (VPSI) and the IT Commission to ensure consistency and alignment with the institution.

How to contact us

Support

Helpdesk, Support Mac Windows Linux, Support mobile, Purchasing and repairs, Equipment loan, Conference Zoom

Infrastructure

Data storage and backup, server administration, Network management, GASPAR accounts, Access rights management, Datacenter AI-AAB, IT security, VDI, Scientific equipment integration

Applications

Electronic lab notebook and sample management, project management, Clinical study data management, Reproducible management systems